![]() So I rather suspect that these accounts may have been kept active artificially, to enable refunds to be claimed. Vodafone Mobile Broadband ReadMe Removal instructions Open the Windows Double-click Right-click and select and select Removing profile data To remove profile settings and user specific data please delete the data folder in the user prof ile. From my notes, I obtained my refund in January 2015, but my account continued to exist until mid-2016, despite the normal PAYG pattern being 180 days to suspension, and a further 90 days to disconnection with loss of credit. ![]() The announcement has since been archived, although it just asked affected customers to contact Vodafone, but I've managed to locate this thread, which relates. Eventually, in late 2014, it was agreed that they could be refunded - I wonder if you started being sent statements of account after that, as it has never been standard for PAYG customers to receive statements. You have the legal right to cancel the contract within those 30. These were withdrawn some considerable time back (2013?), and there was a prolonged campaign for the credit balances to be refunded. Your provider has to give you 30 days notice if theyre putting up the price of your contract. #CANCEL VODAFONE MOBILE BROADBAND CODE#If you have a phone the easiest way to cancel is to put the SIM in a phone and text for a STAC code, when you receive the code just get. Wonder if you could have had one of the old "non-expiring" PAYG mobile broadband accounts? The balance ran down 1p at a time, if you were a light enough user! The only way to cancel a mobile WiFi dongle Rhussain7766 is by calling, if you don't have Vodafone mobile number the number is 03333 040 191 from UK landlines or other mobiles. ![]()
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